You Can’t Send a Duck to Eagle School
Posted in General on July 25th, 2007 1 Comment »
All you managers and HR people read this! Pretty simple…pretty profound.
Excerpt from Mac Anderson’s new book, You Can’t Send a Duck to Eagle School.
A few years ago I had lunch with a top executive from a company known for their legendary retail service. My wife and I are both big fans, and over lunch I […]
